Data protection
VBEAUTY Labs GmbH
Hürdlistrasse 13
5436 Würenlos
Email: info@vbeauty.ch
Telephone: +4178 757 57 48
Website: https://www.vbeauty.ch/
Privacy Policy of VBEAUTY Labs GmbH
The VBEAUTY Labs GmbH , Hürdlistrasse 13, 5436 Würenlos, operates the website www.vbeauty.ch and is therefore responsible for the processing of your personal data in accordance with applicable data protection laws.
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General information on data protection
Protecting your data is our top priority. We treat your personal information confidentially and in accordance with applicable data protection laws, in particular the Swiss Federal Act on Data Protection (FADP), the Federal Ordinance on Data Protection (FADP), the Federal Act on Telecommunications (FCC) and – where applicable – the EU General Data Protection Regulation (GDPR).
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Access to our website
When you visit our website, technical information such as your IP address, the date and time of access, the page accessed, browser details, and operating system are automatically and temporarily stored. This data is used for system security, technical administration, and to optimize our online services. It will be deleted after a maximum of 12 months.
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Customer account & online ordering
You have the option to order as a guest or create a user account. In doing so, we collect data such as your name, address, email address, and telephone number to process your orders and allow you to access your order history. This data processing is carried out with your consent or for the purpose of fulfilling the contract.
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Marketing & Communication
With your explicit consent, you will regularly receive information about products, offers, and promotions from us via email. You can revoke this consent at any time using an opt-out link.
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Contact form
When you contact us via a form or email, we use your information solely to process your request. If no order is placed and you request it, we will subsequently delete your data.
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Disclosure to third parties
We only share your data with third parties if this is necessary for the fulfillment of the contract (e.g. shipping service providers, payment processing), is legally required, or if you have explicitly consented.
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Identity and credit check when selecting Klarna payment methods
For the purpose of its own identity and creditworthiness checks, Klarna or partner companies commissioned by Klarna transmit data to credit reference agencies and receive information from them, including, where applicable, creditworthiness information based on mathematical-statistical methods, in whose calculation address data is included. Detailed information on this and on the credit reference agencies used can be found in Klarna's privacy policy. Klarna uses the information obtained about the statistical probability of payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship.
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Cookies & Tracking Technologies
To improve your experience on our website, we use cookies. These are used, among other things, to temporarily store form data or to recognize registered users. You can restrict or disable the use of cookies in your browser. However, some features will then be limited.
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Web analytics & marketing tools
We use services such as Google Analytics, Google Ads, Facebook Pixel, and conversion tracking to better understand user behavior on our website and to optimize our advertising efforts. This involves processing pseudonymized usage data. You can object to this data collection at any time or deactivate it via opt-out links.
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Transfer to third countries (especially the USA)
Some of our partners (e.g., Google, Meta) are based in the USA. Although we take appropriate security measures, we would like to point out that personal data in the USA may not enjoy the same legal protection as in Switzerland or the EU.
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Reminder systems (ratings & shopping carts)
If you have consented, we will send you reminders via email to review a purchase or about an open shopping cart.
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Your rights
You have the right at any time to obtain information about your stored personal data, to have incorrect information corrected, to request the deletion of your data, or to object to its processing. Furthermore, you can request your data in a structured format or request its transfer to a third party.
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Data security
We rely on modern security measures to protect your data. Our systems are constantly updated. Access rights to personal data are strictly regulated and limited.
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Retention obligations
We store data that is necessary for contract processing or due to legal regulations (e.g. tax retention obligations) in accordance with the statutory periods.
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Right of appeal
If you believe that your data is being processed unlawfully, you can contact the relevant data protection supervisory authority at any time.
As of: Würenlos, September 12, 2023